Inhalte werden geladen...
One System, All Customer Data: Your 360° Success for Sales, Marketing, and Service – Anywhere and Anytime on Mobile.
CAS genesisWorld is the leading CRM and xRM standard solution from CAS Software AG, developed specifically for small and medium-sized enterprises (SMEs).
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Bruesseler Strasse 3, 67657 Kaiserslautern, Germany
Employees
58
Founded
1985
CAS genesisWorld is the leading CRM and xRM standard solution from CAS Software AG, developed specifically for small and medium-sized enterprises (SMEs). The platform offers a comprehensive 360-degree view of all customer relationships and efficiently supports sales, marketing, and service departments on a common foundation. With innovative features such as the Augmented Intelligence Assistants (AIA®), the software enables intelligent process automation in customer management. Thanks to its modular design, CAS genesisWorld can be flexibly adapted and expanded to meet individual business requirements. Furthermore, the solution is available both on mobile and offline, guaranteeing field staff seamless access to all relevant data at any time. Founded in 1985, the company employs around 58 people according to verified data. Although Apollo data locates the headquarters in Kaiserslautern, the solution is closely linked to CAS Software AG in Karlsruhe, which is also reflected in the telephone area code. CAS genesisWorld is characterized by high flexibility, future-proofing, and a strong focus on the needs of medium-sized businesses.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
Ask the AI assistant on this page for current compliance and security details. It researches live information from publicly available sources.
Ask about pricing, features, integrations, or comparisons. Our AI assistant can help with up-to-date information.
Flexibility and adaptability
User-friendliness / ease of use
Individual process adaptation / configurability
Customer orientation / support by the manufacturer
Customer reviews for CAS genesisWorld are predominantly positive, highlighting in particular its high flexibility, adaptability, and the possibility of individual process design. The greatest strengths are considered to be the easy configurability without programming knowledge as well as the strong alignment with customer-specific requirements; complexity and the initial learning curve are perceived rather as weaknesses. CAS genesisWorld is particularly suitable for small and medium-sized enterprises looking for an adaptable CRM with many modules and an industry-specific focus.
AI-generated summary
In its latest releases, the CRM solution CAS genesisWorld presents enhanced features for process automation and deeper system integration for medium-sized B2B businesses. A special focus is placed on optimizing mobile apps and introducing AI-powered assistant features that make daily sales activities more efficient. By continuously complying with European data protection standards, CAS Software also strengthens the digital sovereignty of its customers in the DACH region.
Source: Publicly available product updates or press releases from CAS genesisWorld.
No social media mentions or specific data were provided for CAS genesisWorld. Without a corresponding database, a content-based analysis of praise, criticism, features, or target groups is not possible. The sentiment trend is therefore rated as neutral by default.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.