Inhalte werden geladen...
Click, customize, go online: Your
Bitrix24 is a comprehensive, all-in-one social intranet and business management platform founded in 1998, currently employing over 500 people.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
N Fairfax St 700, 22314-2040 Alexandria, United States
Employees
500
Founded
1998
Bitrix24 is a comprehensive, all-in-one social intranet and business management platform founded in 1998, currently employing over 500 people. The company is headquartered in Alexandria, Virginia, USA. The platform provides a centralized workspace that seamlessly connects CRM, project management, internal communication, and collaboration tools. Core features include a powerful CRM system for managing leads, deals, and contacts, a no-code website builder with template-based blocks, and extensive tools for task management, chats, video calls, and online meetings. In addition, Bitrix24 supports businesses with invoicing and online payment processing. A special focus is placed on data security and compliance. For European customers, Bitrix24 offers dedicated EU hosting on an AWS infrastructure in Frankfurt am Main, enabling GDPR-compliant usage. The AWS infrastructure used is certified to ISO 27001, SOC 1/2/3, and PCI DSS Level 1. Furthermore, Bitrix24 Inc. is listed under the EU-US Data Privacy Framework. The platform is secured by default via HTTPS with SSL/TLS and is available in multiple languages, including German and English.
Ask about pricing, features, integrations, or comparisons. Our AI assistant can help with up-to-date information.
Extensive feature set (All-in-One: CRM, project management, communication)
Price-performance ratio and free version
Usability & UI/UX (complexity, onboarding)
Performance & stability (speed, bugs)
Customers predominantly describe Bitrix24 as a highly feature-rich all-in-one platform that bundles CRM, project management, and internal communication at a comparatively low price. Particularly highlighted are the extensive feature set, centralized team collaboration, and the price-performance ratio, including a free plan. Many users critically view the sometimes overloaded and less intuitive interface, the steep learning curve, occasional performance issues, and support that fluctuates depending on the channel and language. Bitrix24 is especially suitable for small and medium-sized businesses or growing teams looking to bundle many business processes (CRM, sales, projects, communication) into a single platform and willing to invest time in setup and training.
AI-generated summary
Bitrix24 continuously expands its collaboration platform through technological innovations such as the AI assistant CoPilot and enhanced enterprise features to offer global businesses more flexible workspaces. With the introduction of GDPR-compliant cloud options and local data centers, the provider is specifically strengthening its market position in Europe. The functional updates primarily aim to optimize business processes in sales and project management through automation and improved communication channels. This appeals to both small and medium-sized businesses as well as large international corporations.
Source: Publicly available product updates or press releases from Bitrix24.
Since no specific social media mentions or data were provided for Bitrix24, a content analysis is not possible. No topics, praise, or criticisms can be identified without a corresponding text basis. The database is non-existent, which is why the sentiment trend is classified as neutral.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Bitrix24 in action
Bitrix24 CRM & Sales Overview