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BILL Holdings, Inc. (founded 2006, headquartered in San Jose, California) is a leading provider of cloud-based, AI-powered financial operations solutions for small and medium-sized businesses (SMBs).
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (4012)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
6220 America Center Dr, 95002 San Jose, United States
Employees
2200
Founded
2006
Management
Rene Lacerte
BILL Holdings, Inc. (founded 2006, headquartered in San Jose, California) is a leading provider of cloud-based, AI-powered financial operations solutions for small and medium-sized businesses (SMBs). With over 2,200 employees and a listing on the New York Stock Exchange, the company offers an integrated platform to automate accounts payable and accounts receivable processes, as well as spend and budget management. BILL's platform enables businesses to efficiently create, send, and pay invoices. By using artificial intelligence, manual errors are minimized as documents are automatically captured and transactions are coded independently. In addition, BILL offers seamless synchronization with leading accounting systems as well as the integrated BILL Divvy Card (powered by Visa) for real-time spend control. With these tools, BILL optimizes overall cash flow and simplifies financial processes for millions of businesses and their accountants worldwide. The solution is aimed at startups, non-profit organizations, and established brands that want to digitize their financial workflows and drastically reduce manual effort.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of BILL Holdings, Inc..
Automation of accounts payable and accounts receivable processes (AP/AR Automation)
User-friendliness & UI/UX
Integration with accounting and banking systems (e.g., QuickBooks, Xero, banks)
Customer service & support
Customer reviews of BILL (Bill.com) predominantly describe the solution as a very helpful, time-saving platform for automating accounts payable and accounts receivable processes, with an overall user-friendly interface and good integrations with accounting systems. Particularly positive highlights include efficiency gains, clear workflow mapping, and the ability to manage payments digitally; on the other hand, the pricing and fee model, sometimes fluctuating service quality, and occasional issues with performance or payment processing are mentioned critically. BILL is primarily suitable for small and medium-sized businesses, outsourced accounting and tax firms, and high-growth companies looking for a modern, cloud-based AP/AR back office and willing to accept a rather higher price for automation and integrations.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
BILL Holdings, Inc. is driving the transformation of finance for small and medium-sized businesses through targeted product innovations and strategic partnerships. With the deeper integration of BILL Spend & Expense, the company offers a holistic platform for automated accounts payable and accounts receivable management as well as real-time spend control. In addition, international payment processing has been expanded to simplify cross-border transactions for B2B customers.
Source: Publicly available product updates or press releases from BILL Holdings, Inc..