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T-Systems is a leading global provider of information and communication technology (ICT) services and a subsidiary of Deutsche Telekom.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (14)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Rua Olimpiadas 205, 04546-004, Brazil
Employees
1600
Founded
2001
Management
Moussa Ndiaye
T-Systems is a leading global provider of information and communication technology (ICT) services and a subsidiary of Deutsche Telekom. The Brazilian national company T-Systems do Brasil Ltda was founded in 2001, is headquartered in São Paulo, and employs around 1,600 people. The company supports large corporations and medium-sized enterprises in their holistic digital transformation. Its service portfolio includes strategic IT consulting, cloud transformation (multi- and hybrid cloud), SAP and Salesforce implementations, as well as comprehensive cyber security and connectivity solutions. A special focus is placed on modular AI strategy consulting, which supports companies in implementing artificial intelligence along the value chain based on their digital maturity. T-Systems is characterized by the highest security and compliance standards, including certifications such as ISO/IEC 27001, ISO/IEC 27701, TISAX Level AL3 for the automotive industry, and BSI C5 Type II for cloud security. By combining global infrastructure with local expertise in industries such as automotive, healthcare, and finance, T-Systems enables sustainable digital growth and future-proof IT infrastructures.
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Cloud & infrastructure expertise (security, reliability)
Support with digital transformation / integration of complex systems
Service & support quality (user helpdesk, technical support)
Project execution & implementation speed
Customer and analyst reviews generally characterize T-Systems as a strong enterprise IT and cloud partner with clear competence in secure, reliable infrastructure and complex integration projects. Security, multi-cloud expertise, stable operations, and an efficient service desk are highlighted as particular strengths, while there is occasional criticism regarding project durations, flexibility, and perceived costs. T-Systems is primarily suited for larger medium-sized and corporate clients with high requirements for security, compliance, scalability, and international enterprise services, and less so for very small companies with simple standard requirements and a strong cost focus.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
T-Systems is strengthening its position in the European B2B market through strategic expansions in cloud infrastructure and digital sovereignty. By expanding partnerships with global hyperscalers such as Microsoft and AWS, the company is increasingly targeting highly regulated industries in the DACH region. New compliance certifications and sovereign cloud offerings specifically address the public sector and financial services. These measures consistently drive regional expansion and the delivery of highly secure digital services.
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