Inhalte werden geladen...
VAT refund at the airport: Fast, in cash or directly to card at Travelex
Travelex offers fast VAT and tax refund services for international travelers at global airports such as Schiphol and Heathrow.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (21500)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Worldwide House, Thorpe Wood, Peterborough, PE3 6SB, United Kingdom
Employees
n/a
Founded
1993
Travelex Foreign Coin Services Limited is a leading global provider of foreign exchange and financial services, particularly known for its comprehensive VAT and tax refund services at major international transport hubs. Founded in 1993 and headquartered in Peterborough, UK, the company operates a dense network of physical counters at major airports such as London Heathrow, Amsterdam Schiphol, Hamburg, Zurich, and in the United Arab Emirates. The service focuses on the fast and uncomplicated refund of VAT for non-EU citizens and foreign travelers. Travelex acts as a specialized payout and service partner for leading tax-free providers such as Planet and Innova. Travelers can submit their tax-free forms directly on site and have the refund amount paid out either in cash or directly to their credit card. Special services such as 'VAT Refund by Appointment' at London Heathrow Airport also offer travelers the opportunity to book private consultation appointments online in advance to minimize waiting times and make the process highly efficient. Through its strategic presence at global gateways, Travelex represents an important interface in international shopping tourism.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
Ask the AI assistant on this page for current compliance and security details. It researches live information from publicly available sources.
Ask about scope of services, experience or collaboration – answers in seconds.
Answers are based on the website and documents of Travelex Foreign Coin Services Limited.
Customer service / on-site staff
Exchange rates & fees
Process handling & reliability (orders, cancellations, payouts)
Availability of currencies & locations
Customer opinions on Travelex (including Foreign/Currency Services) are mixed: many praise friendly, helpful staff at individual locations, while at the same time numerous reviews criticize high markups on exchange rates, additional fees, and sometimes faulty or very slow processing of online or branch transactions. Main strengths lie in the global branch network and the ability to obtain foreign currencies quickly and easily at short notice; main weaknesses are primarily pricing, transparency of fees, and the reliability of certain processes (cancellations, refunds, online orders). Travelex is particularly suitable for travelers and companies that prioritize fast, physical availability of cash in foreign currencies at airports and central locations and are willing to accept a price premium compared to cheaper online alternatives; price-conscious customers focusing on optimal rates and clear fee structures are less satisfied.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Travelex Foreign Coin Services Limited has further expanded its services in the field of international coin recycling and foreign currency processing for B2B partners. Through strategic partnerships with financial institutions, retailers, and non-profit organizations, the company facilitates the repatriation and processing of foreign coins in various global regions. The focus is on optimizing compliance processes and providing efficient logistics solutions for business customers. These measures strengthen Travelex's position as a leading service provider in the global cash cycle.
Latest updates