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Your ticket shop, your success: Smart event technology and consulting for maximum revenue.
ticket i/O is an independent German provider of full-service ticketing software.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Capterra (37), Trustpilot (22)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Im Zollhafen 2, 50678 Cologne, Germany
Employees
67
Founded
2014
Management
Daniel Foerster
ticket i/O GmbH is an independent provider of event ticketing software founded in 2014 and headquartered in Cologne. With a team of around 67 employees, the company offers a modern full-service ticketing solution specifically designed to give organizers full control over their ticket sales. The core offering of ticket i/O includes the creation of customizable online ticket shops, flexible pricing options, and comprehensive event management and marketing tools. By optimizing contingents and ticket types (such as quotas and bulk processing), the system supports efficient sales control. In addition, the platform enables seamless integration with the secondary market through partnerships such as with TicketSwap, which ensures additional transparency and fairness. The solution is aimed at organizers in various industries – from renowned clubs like Bootshaus Köln to sports clubs like SV Lichtenberg 47 e.V. ticket i/O positions itself as a customer-oriented alternative to large ticketing monopolies and attaches great importance to fair fee structures, intuitive usability, and optimal service in ticket sales.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of ticket i/O GmbH.
Usability & operation of the ticket shop
Range of functions (all-in-one event solution, admission, analysis)
Support & customer service
Platform reliability & performance
Customers rate ticket i/O predominantly positively, highlighting above all the user-friendly interface and the extensive range of functions as an all-in-one event ticketing solution. The professional support, the reliable processing of ticket sales and admission, and the overall coherent price-performance ratio are particularly praised, while significant recurring weak points appear only sporadically in public user reviews (e.g., detailed feature requests). ticket i/O is particularly suitable for professional organizers, agencies, and companies looking for scalable online ticketing with integrated admission management, analysis, and marketing, and who value ease of use and service.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
ticket i/O GmbH continues to expand its market presence in the field of digital ticketing solutions through continuous feature releases and strategic partnerships. The company focuses on optimizing admission controls and integrating flexible interfaces for B2B customers in the leisure, sports, and culture segments. Through targeted expansions and compliance adjustments, ticket i/O strengthens its position as a reliable SaaS partner in the DACH region.
Latest updates
See ticket i/O GmbH in action
ticket.io Office Tour 2024