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Your experts for every contract type: Hays brings the best specialists in permanent employment, interim, and project work directly to your company.
Hays is a leading global recruitment services provider specializing in the placement of highly qualified professionals and executives.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (49)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
London, England
Employees
10,393 (2025)
Founded
1867
Hays is a leading global recruitment services provider founded in 1867 and headquartered in London, England. With over 10,000 employees worldwide, the company operates as a global market leader in recruiting and placing highly qualified professionals and executives for both the private and public sectors. Hays offers tailored staffing solutions across various contract types, including permanent employment, project work, temporary staffing, and interim management. In addition, the service portfolio includes specialized services such as IT Services & Solutions, statements of work, intelligent workforce management (MSP/RPO), and executive search. The company is characterized by its deep industry expertise in numerous fields such as IT, engineering, finance, and life sciences. Through a dense global network and strong local presence, Hays connects qualified talent with suitable companies, sustainably driving the success of projects and organizations. Services are flexibly offered in German and English to optimally support both local and international clients.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Hays.
Support by personal contact persons
Professionalism and competence in placement
Communication and information flow in the application process
Response speed and reliability
Customer reviews for Hays paint a predominantly positive picture, particularly regarding dedicated personal support and the professional handling of application and placement processes. Main strengths are the competent contact persons, the structured process, and support throughout the entire application cycle, while criticism focuses primarily on occasional delayed feedback, inconsistent communication, and job suggestions that are not always a perfect fit. Hays is particularly suitable for professionals, executives, and freelance experts looking for intensive personal support and access to a broad network of project and permanent employment opportunities in professional and IT environments.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Hays continues to drive its digital transformation through continuous platform updates and strategic partnerships in the B2B sector. The focus is on optimized recruitment processes for companies and improved digital services for freelancers in the DACH region. By integrating modern HR technologies and expanding digital ecosystems, the recruitment service provider is responding to the growing demand for flexible workforce management solutions.
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