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More than just events: We strategically turn your events into a success.
With the Event Experience OS, Bizzabo offers a comprehensive SaaS platform for managing in-person, virtual, and hybrid B2B events.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (449), Capterra (86)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
W 23rd St 50, 10010-4106 New York, United States
Employees
210
Founded
2011
Management
Alon Alroy
Bizzabo is an event technology company founded in 2011, headquartered in New York with around 210 employees. The provider's flagship product is the "Event Experience OS", a comprehensive, data-rich, and open SaaS platform specifically designed for planning, managing, and executing in-person, virtual, and hybrid events. The platform is aimed at a wide range of B2B event teams, including Fortune 100 companies, financial institutions, creative agencies, and growing technology companies. Bizzabo helps these organizations scale their event portfolios, maximize attendee engagement, activate communities, and achieve measurable business results. In addition to the technological platform, Bizzabo offers strategic consulting services. These include event program strategy consulting, experience design for various event formats, and consulting on event data and analytics workflows. A special focus is placed on data security and attendee privacy. This is backed by comprehensive certifications such as SOC 2 Type 2, ISO 27001, PCI DSS SAQ D v4, as well as compliance with the GDPR and the EU-U.S. Data Privacy Framework.
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User-friendliness & intuitive interface
Comprehensive event management features (end-to-end)
Event websites, ticketing & event marketing
Integration & scalability for larger event portfolios
Customer reviews of Bizzabo predominantly describe the platform as very user-friendly and powerful for the holistic planning, execution, and marketing of events, including event websites, ticketing, and extensive management features. Key strengths mentioned include the intuitive interface, end-to-end functionality, and suitability for medium to large organizations with multiple events per year; criticisms focus mainly on the comparatively high price level and the associated cost structure. Bizzabo is particularly suitable for professional event teams in companies, agencies, and conference organizers who want to manage complex or recurring B2B events with a scalable, integrated system.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Bizzabo has strengthened its event management platform through targeted product updates and strategic expansions in the area of on-site technology. With the introduction of the "Event Experience OS" and the deeper integration of the acquired Klik technology, the company optimizes attendee management as well as data collection for B2B organizers. In addition, Bizzabo is driving its international expansion and compliance initiatives to meet strict European data protection guidelines. These developments are aimed particularly at demanding marketing and event teams in global enterprises.
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2026 State of Events Benchmark Report Insights