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Your success is our trade: From flexible temporary staffing to the perfect permanent placement.
Adecco is a leading global HR service provider offering flexible workforce solutions, recruitment (permanent placement and temporary staffing), and outsourcing services for companies across all industries.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (4)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Bellerivestrasse 30, 8008 Zuerich, Switzerland
Employees
34000
Founded
1996
Management
Raquel Ekorre
Adecco is a leading global provider of workforce solutions and HR services, founded in 1996 and headquartered in Zurich, Switzerland. With global reach and deep local market knowledge, the company supports organizations of all sizes in addressing their HR challenges. The service portfolio includes temporary and permanent staffing, outsourcing solutions, managed services, and comprehensive career and talent development programs. Adecco covers a wide range of sectors, including office, industrial, and service segments. By combining global infrastructure with customized recruitment processes—from requirements analysis, candidate sourcing, and skills analysis to interview support and employment contract assistance—Adecco ensures the flexible availability of qualified personnel. As a strategic partner for businesses and a career companion for employees, Adecco contributes significantly to increasing efficiency in HR management and promoting employability in the modern labor market.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Adecco.
Customer service / support by recruiters
Communication (reachability, feedback, transparency)
Professionalism and reliability
Working conditions & shift planning (temporary work)
Customer reviews for Adecco—particularly on platforms like Trustpilot—paint a rather negative picture overall, with frequent complaints about weak customer service, lack of feedback, and insufficient transparency regarding contracts and wages. On the positive side, quick job placement is occasionally highlighted, especially for people seeking short-term employment, while long-term support, professionalism in the process, and working conditions in temporary work appear to be central weak points. Adecco seems primarily suitable for candidates looking for a quick entry or transitional job who are willing to accept certain compromises in support and transparency, but less so for professionals with high demands on service quality and long-term development.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
The Adecco Group is driving its global presence and technological innovation through strategic partnerships and expanded digital services. A central focus is on integrating generative AI into HR processes in collaboration with Microsoft to increase efficiency for corporate clients worldwide. In addition, the company is strengthening its market position in key regions through tailored workforce solutions for various target groups, from skilled workers to IT experts, via the Akkodis brand.
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Adecco's 60 Years of Connecting Talent with Jobs