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Your success is our trade: From flexible temporary work to the perfect permanent placement.
Adecco is a leading global HR service provider offering flexible workforce solutions, recruitment (permanent placement and temporary work), and outsourcing services for companies across all industries.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Bellerivestrasse 30, 8008 Zuerich, Switzerland
Employees
34000
Founded
1996
Management
Raquel Ekorre
Adecco is a leading global provider of workforce solutions and HR services, founded in 1996 and headquartered in Zurich, Switzerland. With a global reach and deep local market knowledge, the company supports organizations of all sizes in overcoming their HR challenges. The service portfolio includes the placement of temporary and permanent staff, outsourcing solutions, managed services, and comprehensive career and talent development programs. Adecco covers a wide range of sectors, including office, industrial, and service segments. By combining a global infrastructure with tailored recruitment processes – from requirements analysis, candidate sourcing, and skills assessment to interview coordination and employment contract support – Adecco ensures the flexible availability of qualified employees. As a strategic partner for companies and a career companion for employees, Adecco contributes significantly to increasing efficiency in HR management and promoting employability in the modern labor market.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Customer service / support by recruiters
Communication (accessibility, feedback, transparency)
Professionalism and reliability
Working conditions & deployment planning (temporary work)
Customer reviews for Adecco – particularly on platforms like Trustpilot – present a rather negative overall picture, with frequent complaints about poor customer service, lack of feedback, and insufficient transparency regarding contracts and wages. On the positive side, quick job placement is occasionally highlighted, especially for people seeking short-term employment, whereas long-term support, process professionalism, and working conditions in temporary employment appear to be key weaknesses. Adecco seems primarily suitable for candidates looking for a quick entry-level or transitional job who are willing to accept certain compromises in support and transparency, but less so for professionals with high expectations regarding service quality and long-term development.
AI-generated summary
The Adecco Group is driving its global presence and technological innovation through strategic partnerships and expanded digital services. A key focus is on integrating generative AI into HR processes in collaboration with Microsoft to increase efficiency for corporate clients worldwide. In addition, the company is strengthening its market position in key regions by offering tailored workforce solutions for various target groups, from skilled workers to IT experts, through the Akkodis brand.
Latest updates
Since no specific social media mentions or datasets for Adecco were provided for the analysis, no content evaluation can be performed. There is therefore no usable information regarding praise, criticism, specific topics, or open questions. Accordingly, the sentiment trend is classified as neutral. For a well-founded analysis, the provision of actual posts from Reddit or X/Twitter is required.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Adecco in action
Adecco's 60 Years of Connecting Talent with Jobs