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Your cloud perfectly managed: From strategic consulting to secure multicloud solutions.
Rackspace Technology is a leading global provider of managed cloud and multicloud solutions, headquartered in San Antonio, Texas.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
19122 US Highway 281 N, 78258-7667 San Antonio, United States
Employees
5100
Founded
1998
Management
Gajen Kandiah
Rackspace Technology is a leading global provider of managed cloud and multicloud solutions, headquartered in San Antonio, Texas. Since its founding in 1998, the company has established itself as a pioneer in cloud computing and today, with over 5,100 employees, supports global enterprises in their digital transformation.\n\nRackspace's service portfolio includes comprehensive consulting, implementation, and managed services in the areas of cloud infrastructure, application modernization, data analytics, IT security, and artificial intelligence (AI). As a vendor-independent partner, Rackspace works closely with leading public cloud providers such as AWS, Microsoft Azure, and Google Cloud to implement customized hybrid and multicloud environments.\n\nA special focus is placed on the customer-centric service approach, known as "Fanatical Experience," which guarantees 24/7 professional support for network security, databases, and applications. The company serves over 140,000 customers worldwide, including numerous Fortune 100 companies. Rackspace Technology is certified to ISO/IEC 27001 for information security management systems, ensuring the highest security standards for all global data centers and services.
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Customer Service / Support Quality
Technical Expertise & Managed Cloud Know-how
Reliability / Availability of Services
Pricing Model & Cost-Benefit Ratio
Customers praise Rackspace Technology primarily for its high technical expertise, support with complex hybrid and multi-cloud setups, and the generally reliable delivery of services, but express mixed experiences with response speed, consistency, and quality of support. Strengths cited include deep cloud and infrastructure competence, relief for internal IT teams, and a focus on enterprise scenarios, while weaknesses include price levels, transparency in the pricing model, and occasionally inconsistent support quality. Rackspace Technology is particularly suitable for medium to large enterprises with demanding, business-critical cloud and hybrid infrastructures that value managed services and specialized consulting and are willing to budget more for enterprise support.
AI-generated summary
Rackspace Technology is further expanding its market presence through strategic alliances and technological innovations in the areas of hybrid cloud and artificial intelligence. With the introduction of specialized platforms such as Foundry for AI by Rackspace, the company supports global enterprise customers in the secure implementation of generative AI solutions. Through deepened partnerships with leading hyperscalers such as AWS and Microsoft Azure, Rackspace is strengthening its global cloud integration capabilities. These measures aim to meet regulatory compliance requirements and drive digital transformation in highly regulated industries.
Latest updates
Since no social media mentions or specific data were provided for Rackspace Technology for the analysis, no real sentiment trend or content trend can be determined. Without a concrete database, an objective evaluation of praise, criticism, or specific topics is impossible. The analysis therefore remains neutral by default to avoid speculation.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.