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Steer the future with data and AI: Your strategy
NTT DATA is a leading global IT service provider and part of the NTT Group, supporting companies in digital transformation and technological modernization.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (34)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
135-0061 Koto City, Japan
Employees
47000
Founded
1967
Management
Bibhu Mishra
NTT DATA is a leading global IT service provider and part of the NTT Group, supporting companies in digital transformation and technological modernization. Founded in 1967 with headquarters in Koto City, Tokyo, the company employs around 47,000 people according to verified data (globally up to 190,000 in part). NTT DATA offers a comprehensive portfolio of services ranging from strategic IT and management consulting to system integration, cloud, and security solutions. A particular focus is placed on modernizing IT landscapes, optimizing value and process chains, and implementing future-oriented technologies such as Artificial Intelligence. The service offering is aimed at global corporations as well as medium-sized companies across various industries, including Automotive, Manufacturing, and Energy. Thanks to strict quality and security standards, NTT DATA is comprehensively certified, including under ISO 27001 (Information Security), ISO 9001 (Quality Management), and ISO 14001 (Environmental Management). With a presence in over 70 countries and a strong focus on long-term customer relationships, the company establishes itself as a trusted partner for complex transformation projects in an international environment.
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Consulting and solution expertise (IT services, system integration, digitalization)
Employee and project quality (expertise, professionalism)
Customer service & support (response time, project support)
Price-performance ratio for enterprise/large-scale projects
Customer reviews of NTT DATA present an overall positive picture: the consulting and implementation expertise in complex IT and digitalization projects, as well as the high professionalism of the teams, are frequently highlighted. Particular strengths include the quality of IT services, reliability in large-scale transformation projects, and generally good, technically strong support, while pricing and sometimes sluggish, corporate-typical processes are mentioned as weaknesses. NTT DATA is particularly suitable for medium to large enterprises and corporations looking for an experienced, globally positioned IT and consulting partner for strategic digitalization and integration initiatives and are willing to accept an enterprise-level pricing structure.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
NTT DATA strengthens its market position through strategic product releases and expanded global partnerships in the field of artificial intelligence and cloud infrastructure. With the launch of a new Edge AI platform, the company is specifically focusing on accelerating IT/OT convergence in the manufacturing and logistics industries worldwide. In addition, NTT DATA is deepening its collaboration with leading hyperscalers such as Microsoft to offer tailored generative AI solutions for large enterprises. These initiatives underscore the commitment to making digital transformations compliant and scalable across various regions.
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