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More IT efficiency for MSPs: Automate, secure, and scale with N-able.
N-able is a leading global provider of cloud-based software solutions for Managed Service Providers (MSPs) and IT departments.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (1718), Trustpilot (15)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Slater Rd 710, 27560 Morrisville, United States
Employees
1800
Founded
2000
Management
Colette McHugh
N-able is a leading global provider of cloud-based software solutions for Managed Service Providers (MSPs) and IT departments. Founded in 2000 and headquartered in Morrisville, North Carolina, the company employs around 1,800 people and supports over 25,000 partners worldwide in managing and securing their IT infrastructures. N-able's product portfolio focuses on three core areas: Remote Monitoring & Management (RMM), Data Protection (backup and recovery), and comprehensive security solutions. With platforms like N-central and Cove Data Protection, N-able enables IT service providers to efficiently monitor complex networks and endpoints remotely, secure them proactively, and restore them quickly in an emergency. By integrating automation and AI-powered threat detection, N-able helps its partners optimize their service delivery, reduce operating costs, and sustainably strengthen their customers' cybersecurity. As a publicly traded company, N-able offers a highly scalable platform that integrates seamlessly into existing IT ecosystems and helps MSPs successfully grow their business.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of N-able.
Remote Monitoring & Management (RMM) / Feature set
User interface & usability
Automation & patch management
Stability & performance
Customer reviews of N-able – particularly regarding N-central and Take Control – primarily highlight the strong range of features in Remote Monitoring & Management, good multi-tenant and multi-environment support, as well as powerful automation and patch management capabilities. The user interface (sometimes complex or not entirely modern), occasional performance or stability issues, pricing, and support quality are viewed more critically, with ratings varying widely depending on the region and ticket history. Overall, N-able is particularly suitable for Managed Service Providers and internal IT departments of medium to larger companies looking for a powerful, scalable RMM platform with extensive automation and who are willing to invest in onboarding and configuration.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
N-able actively drives the efficiency of Managed Service Providers (MSPs) through targeted product innovations and strategic partnerships. Recent updates focus on optimizing cloud security solutions, improving disaster recovery capabilities, and simplifying the management of hybrid IT infrastructures. Through the continuous development of its core platforms, the company addresses the growing compliance and security requirements of small and medium-sized enterprises worldwide.
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