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Infosys is a global leader in digital services and strategic business consulting.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (14), Trustpilot (23)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Service Road 44, 560100 Bengaluru, India
Employees
300000
Founded
1981
Management
Salil Parekh
Infosys is a global leader in digital services and strategic business consulting. Founded in 1981 in Bengaluru, India, the company today supports organizations in more than 50 countries in successfully implementing their digital transformation with over 300,000 employees. Infosys acts as a strategic partner for global corporations and medium-sized enterprises in industries such as financial services, manufacturing, retail, and telecommunications. The comprehensive service portfolio of Infosys spans business and technology consulting, cloud strategies, data and analytics consulting, as well as enterprise agile transformation. By leveraging modern platforms, artificial intelligence, and advanced cybersecurity solutions, Infosys helps its clients modernize existing business models, optimize processes, and scale sustainably. With its proven Global Delivery Model, the company combines distributed, highly specialized teams to implement complex IT projects efficiently and flexibly. Additionally, Infosys offers specialized solutions such as the core banking software Finacle and AI-powered marketing platforms. The company is listed on the stock exchanges in New York and Mumbai and stands for the highest technological excellence and future-proof IT infrastructures.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Infosys.
Delivery and project quality (technical competence, solution competence)
Pricing/cost structure (offshore/nearshore model)
Communication & customer care (account management, coordination)
Employee quality & turnover (experience, transfer of know-how)
Customers and partners generally attribute solid to good delivery quality and high technical competence to Infosys, especially for large, global IT and digitization projects. The cost-effective offshore/nearshore model and the ability to implement complex projects in a structured manner are highlighted positively, while more critical points lie in bureaucratic processes, changing project teams, and limited flexibility for special requests. Infosys is particularly suitable for medium-sized to very large companies looking for standardized, scalable IT services and consulting services that value cost optimization and global delivery models, but less so for companies expecting a highly customized, highly flexible boutique service provider.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Infosys is strategically expanding its market position through the further development of its AI platform Infosys Topaz and the cloud suite Infosys Cobalt. Through strategic alliances with global technology partners such as Microsoft and AWS, the company optimizes digital transformation processes for international corporate clients. The focus of recent initiatives is on opening up core European markets and complying with strict industry-specific compliance guidelines.
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