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Capgemini is a leading global French service provider for management and IT consulting, technology services, and digital transformation.
Independent B2B performance index (0–100 points) for service providers. It is calculated mathematically and without subjective influence from four verified pillars: stability and experience, aggregated feedback from publicly available online sources, documented quality and industry certifications, and transparency about services and terms. Comparable with other service providers.
BenchTrust Index weighting: Stability & experience 20 points · Customer reviews 30 points · Quality & certification 25 points · Transparency about services & terms 25 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (35)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Rue de Tilsitt 11, 75017 Paris, France
Employees
340000
Founded
1967
Management
Aiman Ezzat
Capgemini is a leading global French service provider for management and IT consulting, technology services, and digital transformation. Founded in 1967 and headquartered in Paris, the company helps global corporations and medium-sized enterprises future-proof their business processes through the targeted use of modern technologies. With over 340,000 employees in more than 50 countries, Capgemini covers the entire spectrum from strategic conception to operational implementation. The service portfolio focuses on high-growth technology areas such as cloud infrastructures, data science, artificial intelligence, software engineering, and digital platforms. Through its specialized brand Capgemini Invent, the company also offers deep strategy consulting and creative design. Capgemini is characterized by strong industry expertise and a clear focus on sustainable innovation. As a global player, the company promotes diversity and ethical business practices, which is reflected in its long-standing recognition as one of the world's most ethical companies.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Capgemini.
Professional competence & consulting quality
Project implementation & delivery quality
Communication & collaboration
Value for money
Overall, customer reviews paint a predominantly positive picture of Capgemini: high professional competence, solid consulting and delivery quality, and constructive collaboration in complex IT and transformation projects are particularly highlighted. Technological expertise and solution orientation are seen as strengths, while occasional criticism is directed at the price level, project management structure, and in some cases, slow decision-making processes. Capgemini is particularly suitable for larger medium-sized companies and corporations that want to implement extensive digitalization, integration, or transformation projects with an experienced, internationally positioned IT and consulting partner.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Capgemini is strategically expanding its global partnerships in the field of artificial intelligence (AI) and cloud technologies to accelerate the digital transformation of enterprise clients. Through deeper collaboration with leading technology providers such as Microsoft, AWS, and Salesforce, the IT service provider is expanding its portfolio of tailored industry solutions. The focus is on implementing generative AI to increase efficiency as well as sustainable IT infrastructures for global target markets. These initiatives strengthen Capgemini's positioning as a strategic end-to-end partner for complex transformation projects worldwide.
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