BenchTrust Analytics

Travel & Expense System: Selection & Implementation

Accompanies you from target definition to productive use — from online booking to travel expense reporting (T&E: Travel & Expense). Set your weighting, evaluate your shortlist, and receive an objective match score — the basis for a comprehensible decision.

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Match–

Phase 01 of 08

Goals & KPIs

Set goals for booking and travel expense reporting and measurable metrics — before considering a single system.

Result of this phase: Target catalog with 3–5 measurable T&E-KPIs (baseline + target value)

Guiding questions

What is supposed to improve measurably — process costs per billing, reimbursement duration, online booking rate?

Where are we losing money today (input tax, policy violations, unused company rates)?

Do the objectives align with the travel policy and travel volume?

Checklist

Must = essential step in this phase. Once all must-have items are checked, the phase is complete (green dot in the navigation).

Pitfalls

Booking and billing considered separately, although the media discontinuity in between is the main problem

No measurable goals — only 'fewer paper receipts'

Quick wins

Record baseline today: process costs per billing, current online booking rate

BenchTrust lever

BenchTrust Analytics translates your T&E objectives directly into a weighted requirements structure.