Back to overview
BenchTrust Analytics
Document Management System (DMS): Selection & Implementation
Accompanies you from the goal definition to the productive use of your document management system — from capture through compliant storage to full-text search. Set your priorities, evaluate your shortlist, and receive an objective match score — the basis for a comprehensible decision.
BenchTrustBenchTrust Analytics
Match–
Phase 01 of 08
Goals & KPIs
Set goals for document management and measurable metrics — before considering a single system.
Result of this phase: Target catalog with 3–5 measurable DMS-KPIs (baseline + target value)
Guiding questions
What should measurably improve — search time, digital file quota, processing time for approvals?
Where are we losing time today (searching for documents, media disruptions, paper archives)?
Which documents are subject to legal retention requirements?
Checklist
Must = essential step in this phase. Once all must-have items are checked, the phase is complete (green dot in the navigation).
Pitfalls
DMS is understood only as a 'digital archive,' not as a working tool in everyday life
No measurable goals — only 'less paper'
Quick wins
Establish baseline today: average search time, proportion of paper-based files
BenchTrust lever
BenchTrust Analytics directly translates your document goals into a weighted requirement structure.