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Survicate is a leading customer feedback platform from Poland. It enables digital businesses to run targeted surveys (NPS, CSAT) via web, app, and email.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
ulica Przyrynek 14, 00-219 Warszawa, Poland
Employees
58
Founded
2013
Management
Kamil Rejent
Survicate is a leading customer feedback and survey platform founded in 2013 in Warsaw, Poland. With a team of around 58 employees, the company led by Kamil Rejent helps over 1,500 customers worldwide – including well-known brands like Atlassian and Spotify – gain valuable insights across the entire customer journey. The platform allows digital businesses to continuously collect feedback through various channels such as websites, mobile apps, emails, and in-product surveys. Survicate stands out for its deep integration into existing tech stacks, particularly with over 40 tools like HubSpot and Amplitude. This enables teams to measure and analyze key metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) directly within their familiar workflows. Thanks to AI-powered analytics and automated reports, Survicate helps product, marketing, and customer experience teams make data-driven decisions and systematically optimize the digital user experience.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Usability / Easy Setup
Integrations / Workflow Connection
Feedback & Survey Functionality
Support / Customer Service
Overall, customer opinions on Survicate are predominantly positive, describing the tool as a powerful, well-integrable solution for continuous customer feedback. Ease of use, broad integration into workflows, and support for multiple collection channels are particularly highlighted, while pricing issues and, depending on the team, the complexity of advanced setups are perceived as weaknesses. Survicate is especially suitable for marketing, product, and customer success teams that want to collect and analyze structured feedback across multiple touchpoints.
AI-generated summary
In its latest product updates, Survicate is increasingly focusing on optimizing data collection through artificial intelligence and seamless integration into existing B2B tech stacks. Through improved interfaces to leading CRM and support platforms, companies can analyze customer feedback in real time and directly derive operational measures. In addition, the provider is strengthening its global presence and compliance standards to meet the requirements of international enterprise customers.
Source: Publicly available product updates or press releases from Survicate.
Since no social media mentions or data were provided for Survicate for this analysis, no content evaluation can take place. It is not possible to identify specific topics, praise, criticisms, or open questions from users. Accordingly, the assessment remains neutral without a concrete empirical basis.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.