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Intelligently managed, connected in real time: Your transportation management of the future with Shipwell.
Shipwell offers an AI-integrated, cloud-based Transportation Management System (TMS) for shippers and logistics service providers.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
3575 Far West Blvd, 78755-5001 Austin, United States
Employees
200
Founded
2016
Management
Gregory Price
Shipwell is a US-based logistics technology provider founded in 2016 and headquartered in Austin, Texas. The company employs around 200 people and offers a highly advanced, AI-integrated Transportation Management System (TMS). The cloud-based platform combines transportation management, real-time visibility, workflow automation, and freight procurement into a single, connected ecosystem. By leveraging artificial intelligence and machine learning, Shipwell enables companies to digitalize manual processes, reduce transportation costs, and increase supply chain efficiency. The solution is designed for shippers, carriers, and third-party logistics providers (3PLs) in industries such as e-commerce, manufacturing, and retail. In addition to its SaaS platform, Shipwell offers Managed Transportation Services to ensure flexible and agile management of multimodal shipping. With features such as predictive analytics, automated workflows, and seamless integration with existing ERP systems, Shipwell optimizes the entire supply chain. The system creates transparency across all transport routes and improves the customer experience through precise delivery time forecasts.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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User-friendliness & modern interface
Transparency & real-time shipment tracking
Customer service & support team
Implementation & onboarding
Customer reviews for Shipwell are predominantly positive: users particularly praise the user-friendly, modern interface as well as the high level of transparency provided by real-time tracking and a centralized overview of all shipments. The dedicated customer service and structured, supported onboarding process that facilitates getting started are highly highlighted. Main strengths are usability, visibility along the entire supply chain, responsive support, and the ability to digitalize and automate transportation management processes. Critical or mixed reviews mention occasional bugs, performance fluctuations, and a desire for even deeper reporting and analysis features. Shipwell is particularly suitable for medium to larger companies with significant FTL/LTL transport volumes looking for a modern TMS with a strong focus on transparency, collaboration, and service, and who are willing to work iteratively with the provider on specialized requirements.
AI-generated summary
Shipwell has introduced significant enhancements to its cloud-based transportation management platform (TMS), specifically targeting shippers and logistics service providers. The product updates focus on the deep integration of parcel shipping options alongside LTL and FTL freight, as well as improving real-time visibility. Additionally, the company is strengthening its market position through strategic partnerships and optimized data security compliance guidelines. These innovations enable globally operating companies to manage their supply chains more efficiently and reduce freight costs.
Source: Publicly available product updates or press releases from Shipwell.
No social media mentions or specific data for Shipwell were provided for analysis. Therefore, it is not possible to identify specific topics, praise, or criticisms. A reliable assessment of user perception cannot be made due to the lack of a database.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.