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A workspace for your knowledge: Create, structure, and successfully implement projects together.
Confluence by Atlassian is the leading wiki and collaboration platform for enterprises.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
George Street 341, 2000 Sydney, Australia
Employees
13000
Founded
2002
Management
Amy Glancey
Confluence by Atlassian is a world-leading commercial wiki and collaboration software that serves as a central digital workspace for companies of all sizes. Founded in 2002 in Sydney, Australia, the publicly traded parent company Atlassian, with over 13,000 employees, supports organizations worldwide in digitizing their work processes. Confluence enables teams to document knowledge in a structured way, collaborate on content, and exchange information across departments. The platform is characterized by a flexible structure of spaces and pages, which serve as central knowledge bases for projects, documentation, and company guidelines. Through seamless integration into the Atlassian ecosystem – particularly Jira and Trello – Confluence becomes the ideal interface for agile project teams. Security and compliance are the focus of the cloud-based solution: Confluence meets the highest international standards, including ISO/IEC 27001, ISO/IEC 27018, SOC 2 Type II, PCI DSS, as well as the strict requirements of the GDPR (including Data Processing Addendum). Supporting numerous languages such as German, English, French, and Spanish, the software is ideally suited for globally active corporations as well as medium-sized companies wishing to establish a reliable single source of truth.
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Collaboration & knowledge management
User-friendliness & UI/UX
Search & structuring of content
Integration with other tools (especially Jira)
Customer reviews for Confluence show an overall very positive picture with high satisfaction, especially in larger and distributed teams. The strong features for collaboration and knowledge management, good integration with Jira, and overall intuitive operation are particularly praised, while criticisms primarily concern performance with very large instances, sometimes confusing content structures, and a licensing or cloud model perceived as complex or expensive. Confluence is particularly suitable for companies that need a central knowledge and collaboration portal for project teams, development, product management, and other knowledge-intensive areas, and are already working in or wish to expand their use of the Atlassian ecosystem.
AI-generated summary
Atlassian has announced significant updates for Confluence, focusing on the integration of artificial intelligence, enhanced visual collaboration, and improved security standards for enterprise customers. The introduction of "Atlassian Intelligence" enables teams to create, summarize, and analyze content more efficiently. In addition, new features for external collaboration and global compliance certifications strengthen the platform's position in the B2B market. These innovations are primarily aimed at agile large enterprises and international project teams.
Source: Publicly available product updates or press releases from Confluence (Atlassian).
No specific social media mentions or data on Confluence (Atlassian) were provided. For this reason, a qualitative analysis of topics, praise, criticism, or open questions is not possible. The general sentiment trend is classified as neutral due to the lack of a database.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.