Confluence
A place for your knowledge: Write, structure, and grow together.
Confluence is a leading collaboration and knowledge management platform. It enables teams to centrally create, share, and collaboratively edit knowledge in structured spaces and pages in real time – supported by modern AI features.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Sydney, Australia
Employees
N/A
Founded
2004
Overview
Confluence is a leading web-based wiki and collaboration software launched in 2004, originating in Sydney, Australia. As a central workspace, the platform enables teams of all sizes to efficiently structure, share, and collaboratively work on content. The software is based on a flexible concept of 'spaces' and 'pages'. Spaces serve to organize content for specific teams, projects, or topics, while pages are used as central documents for capturing information. Through granular permission controls, sensitive data can be protected or shared company-wide. A special focus is placed on seamless collaboration: teams can edit documents in real time, comment, and exchange feedback. Modern AI-powered features also support brainstorming, automated document summarization, and efficient knowledge preparation. Confluence is ideal for agile project teams, IT departments, and companies looking to establish a central 'single source of truth' for their internal know-how.
Core features
Compliance & security
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
Ask the AI assistant on this page for current compliance and security details. It researches live information from publicly available sources.
Ask about pricing, features, integrations, or comparisons. Our AI assistant can help with up-to-date information.
Knowledge management & documentation
Team collaboration
Integration with Atlassian ecosystem (especially Jira)
User-friendliness & UI
Summary of customer feedback
Customers predominantly view Confluence as a very powerful platform for knowledge management and team documentation, with strong collaboration features and good integration into the Atlassian ecosystem, especially in combination with Jira. The main strengths lie in the structured storage of information, easy collaborative editing of pages, and integrations; weaknesses frequently mentioned include performance with large instances, sometimes complex operation for new users, and the pricing model. Confluence is particularly suitable for medium to large companies that already use Atlassian products or need a central, collaborative corporate wiki for projects, IT, product development, and distributed teams.
AI-generated summary
🚀 Product updates & press releases
Atlassian has introduced significant functional enhancements for its collaboration platform Confluence, aimed particularly at optimizing workflows through artificial intelligence. Through the global integration of Atlassian Intelligence and the introduction of Confluence Databases, data management and content creation are significantly simplified for global B2B teams. In addition, security and compliance standards have been strengthened to meet regulatory requirements in various regions. These innovations are aimed across vendors at agile project teams and large enterprises looking to optimize their hybrid collaboration.
- •Product Innovation: Integration of Atlassian Intelligence for automated content creation and AI-powered information search.
- •Data Management: Introduction of Confluence Databases for structured organization and tracking of project data within workspace pages.
- •Compliance and Regions: Expansion of global data residency options to meet strict European and US data protection guidelines.
- •Target Group Expansion: Optimized guest access permissions for safer and more efficient collaboration with external partners and customers.
Source: Publicly available product updates or press releases from Confluence.
📰 Social media feedback about the product
Since no concrete social media mentions or data on Confluence were provided for the analysis, no qualitative sentiment picture can be drawn. No statements can be made about specific topics, praise, or criticism. Without a corresponding database, the evaluation remains purely neutral and speculation-free.
- •No database or social media posts submitted for evaluation.
- •Specific features, criticisms, or competitive comparisons cannot be determined due to a lack of information.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Confluence in action
How to Use Jira and Confluence (Full Project Workflow Tutorial)