Acronis PSA
More time, zero errors: The all-in-one control center for successful MSPs
Acronis PSA is an integrated automation solution for Managed Service Providers (MSPs).
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Rheinweg 9, 8200 Schaffhausen, Switzerland
Employees
1900
Founded
2003
Management
Jan-Jaap Jager
Overview
Acronis PSA offers a specialized Professional Services Automation (PSA) solution for Managed Service Providers (MSPs) and IT departments, seamlessly integrated into the vendor's global Cyber Protection platform. Founded in 2003 and headquartered in Schaffhausen, Switzerland, the company employs around 1,900 people worldwide and protects over 750,000 businesses through a network of more than 21,000 service providers. The Acronis PSA solution automates core business processes for MSPs. It combines service desk, CRM, project management, inventory management, and KPI reporting in a single central console. A major focus is on billing automation for Acronis services as well as third-party cloud services. This minimizes manual errors, accelerates billing cycles, and optimizes the cash flow of IT service providers. By natively linking technical IT security (such as data backup, disaster recovery, and endpoint management) with business automation tools, Acronis PSA enables efficient management of recurring service business models. The platform is characterized by high scalability and global availability, allowing service providers to significantly increase both their operational efficiency and their customers' cyber resilience.
Core features
Compliance & security
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
Ask the AI assistant on this page for current compliance and security details. It researches live information from publicly available sources.
Ask about pricing, features, integrations, or comparisons. Our AI assistant can help with up-to-date information.
Summary of customer feedback
No reliable analysis is possible, as the provided search results do not contain any customer ratings or review sources for Acronis PSA. Without review data, it is not possible to derive either the most frequently mentioned features or a reliable overall sentiment; at least several review sources are required for a valid evaluation.
AI-generated summary
🚀 Product updates & press releases
The latest updates to Acronis PSA focus on seamless integration with the Acronis Cyber Protect Cloud to enable more efficient management for Managed Service Providers (MSPs) worldwide. Automated billing processes and optimized ticket management significantly reduce administrative overhead for IT service providers across various global target regions. In addition, new strategic partnerships and expanded compliance standards strengthen Acronis's market position in the B2B sector. These functional enhancements support MSPs in meeting Service Level Agreements (SLAs) more precisely and maximizing their operational scalability.
- •Seamless product integration: Deeper connection of Acronis PSA with the Cyber Protect Cloud platform to reduce media disruptions.
- •Automated billing: More efficient invoicing and precise tracking of used cloud resources for MSPs.
- •Enhanced ticket management: Optimized assignment and tracking of service requests to comply with strict SLAs.
- •Global compliance and expansion: Adaptation to regional regulatory requirements to support international IT service providers.
- •Strategic partnerships: Expansion of the ecosystem through collaborations with leading technology and distribution partners.
Source: Publicly available product updates or press releases from Acronis PSA.
📰 Social media feedback about the product
Since no specific social media mentions or data for acronis-psa were provided for this analysis, no qualitative sentiment can be presented. There are no usable statements, praise, criticism, or open questions from the community. A well-founded assessment of user perception is therefore not possible due to the lack of data.
- •No mentions or data were provided for analysis.
- •Due to the lack of a database, no specific features, issues, or target groups can be identified.
- •A comparison with competitors or an analysis of regional discussions is not possible.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Acronis PSA in action
Patch Management | Advanced Management | Acronis Cyber Protect Cloud Demo Series