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Intelligent HR cloud and people-centric AI: Because your success is driven by people.
UKG (Ultimate Kronos Group) is a leading global provider of cloud-based HR, payroll, and workforce management solutions.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Lowell, Massachusetts, USA
Employees
15,000+
Founded
2020
UKG (Ultimate Kronos Group) is a leading global provider of cloud-based HR, payroll, and workforce management solutions. Formed in 2020 through the landmark merger of Ultimate Software and Kronos Incorporated, the company combines decades of expertise with state-of-the-art technology. Headquartered in Lowell, Massachusetts, and with a global workforce of over 15,000 employees, UKG helps organizations worldwide transform their HR processes. UKG's innovative platform combines advanced workforce intelligence with people-centric artificial intelligence (AI) to enable informed, data-driven workforce decisions. It helps organizations of all sizes – from mid-sized businesses to global enterprises – gain valuable insights into their workforce and translate them into concrete, value-creating actions. In doing so, UKG supports executives and HR leaders throughout the entire employee lifecycle: from recruitment and time tracking to payroll and talent development. By providing strategic consulting services and tailored value-added services, UKG ensures that clients can leverage the full potential of their workforce while maintaining regulatory compliance worldwide.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Scope / breadth of features (all-in-one HR suite: payroll, time tracking, benefits, talent)
Ease of use & UI (web & mobile app)
Reporting & analytics
Customer service & implementation
Customers predominantly view UKG (especially UKG Pro and UKG Ready) as a feature-rich, integrated HR platform that excels in payroll, time tracking, and mapping complex HR processes. The all-in-one approach and deep functionality are praised, while the user interface, performance, and sometimes complex setup and support are frequently criticized. Overall, UKG is particularly suitable for medium to large companies with complex HR, payroll, and workforce management requirements that are looking for a centralized suite and are willing to invest in implementation, training, and administration.
AI-generated summary
UKG Inc. is actively driving the transformation of human resources through the increased integration of artificial intelligence and the expansion of global HR functionalities. With the introduction of the generative AI assistant UKG Bryte, the provider enables mid-sized and large companies to make data-driven decisions directly in their daily work. In parallel, UKG is optimizing its international payroll solutions to seamlessly meet country-specific compliance guidelines and harmonize the HR processes of global teams. These product updates and strategic expansions sustainably strengthen UKG's market position in the B2B sector.
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