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Your cloud under control: From migration to live operations, we optimize your IT infrastructure for maximum success.
Rackspace Technology Managed Services is a leading global provider of cloud services and professional IT services.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
San Antonio, Texas, U.S.
Employees
5800
Founded
1998
Rackspace Technology Managed Services is a leading global provider of cloud services and professional IT services. Founded in 1998 and headquartered in San Antonio, Texas, the company employs around 5,800 people and supports enterprise customers in the design, migration, and ongoing operation of modern IT infrastructures. The core offering includes the end-to-end management of hybrid and multi-cloud environments across leading platforms such as AWS, Microsoft Azure, and Google Cloud. Rackspace not only handles technical operations but also ensures compliance with security and regulatory guidelines. Key services include strategic cloud consulting, professional migration and modernization services, as well as dedicated professional services for IT security and data integration. By combining deep technical expertise with proactive support, Rackspace enables companies to run their IT landscapes in an agile, scalable, and cost-efficient manner while focusing on their core business.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Technical support & customer service (Fanatical Support)
Reliability & availability of the infrastructure
Competence in multi-cloud & managed services operations
Pricing model & cost-benefit ratio
Customer reviews for Rackspace Technology Managed Services particularly highlight the dedicated, fast-responding support ("Fanatical Support"), high infrastructure reliability, and deep technical expertise in operating complex multi-cloud environments. Critical points primarily concern the pricing model, which is perceived as complex, and in isolated cases, costs that can run higher with intensive use, occasionally weakening the perceived cost-benefit ratio. Rackspace is especially suitable for medium and large enterprises with business-critical workloads, hybrid, or multi-cloud setups that value 24/7 support, stable availability, and outsourced operational expertise, and are willing to accept a higher but transparently managed price for this quality of service.
AI-generated summary
Rackspace Technology is continuously expanding its managed services through strategic partnerships and technological innovations in cloud and AI infrastructure. The company is increasingly focusing on delivering multi-cloud solutions and specialized AI platforms like FAIR to support B2B customers in their digital transformation. Through close collaboration with leading hyperscalers such as AWS, Microsoft, and Google Cloud, its global service offering is being expanded and optimized.
Latest updates
No social media mentions or specific data on Rackspace Technology Managed Services were provided. Without this database, a content-based analysis of topics, praise, criticism, or specific use cases is not possible. Accordingly, no well-founded statement can be made about feedback on Reddit or X/Twitter.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.